Full name
Home address, billing address, and mailing address
Phone numbers (mobile, home, work)
Email addresses
Emergency contact information
Date of birth
Gender
Preferred language
Occupation (when relevant to dental care)
Dental and medical history
Treatment records and notes
X-rays and diagnostic images
Insurance information
Prescription and medication records
Allergies and medical conditions
Insurance policy details
Payment information (credit card, bank account details)
Billing and payment history
Financial assistance applications
Mobile phone number
Carrier information
Opt-in date and time
Message delivery confirmations
Response data (replies to our messages)
Opt-out requests and dates
IP address and device identifiers
Browser type and version
Pages visited and time spent
Cookies and similar tracking technologies
Online appointment requests and form submissions
Appointment attendance and scheduling patterns
Communication preferences
Service usage patterns
Technical information about devices used to access our services
Patient intake forms and registration
SMS opt-in forms and confirmations
Phone calls and in-person conversations
Online forms and appointment scheduling
Insurance verification processes
Website cookies and analytics
SMS delivery and interaction tracking
Electronic health record systems
Payment processing systems
Insurance companies and clearinghouses
Healthcare providers and specialists
Pharmacies and laboratories
Credit reporting agencies (when applicable)
Providing dental care and treatment
Managing appointments and scheduling
Maintaining medical records
Coordinating care with other healthcare providers
Emergency care communications
Sending appointment reminders and confirmations
Providing treatment follow-up instructions
Sharing oral health education and tips
Notifying about practice updates and closures
Delivering promotional offers and special services
Conducting patient satisfaction surveys
Processing payments and insurance claims
Managing patient accounts
Complying with legal and regulatory requirements
Quality assurance and improvement
Staff training and education
Marketing and promotional communications
Practice improvement and research
Community health education programs
Professional training and education (de-identified data)
Referring dentists and specialists
Dental laboratories and imaging centers
Emergency care providers
Insurance companies and clearinghouses
Practice management software providers
Billing and collection services
IT support and cloud storage providers
SMS messaging platform providers
Legal and professional advisors
Federal, state, or local laws
Court orders or subpoenas
Public health authorities
Law enforcement agencies
Regulatory and licensing bodies
We share your mobile number with our SMS service provider
Carriers may have access to message content for delivery
We do not sell or rent your mobile number to third parties
Aggregated, non-personal data may be shared for analytics
Encryption of data in transit and at rest
Secure servers and network infrastructure
Multi-factor authentication systems
Regular security updates and patches
Intrusion detection and prevention systems
Employee privacy training and confidentiality agreements
Access controls and user permissions
Regular security risk assessments
Incident response procedures
Business associate agreements
Secure facilities with controlled access
Locked filing cabinets and storage areas
Computer screen privacy measures
Secure disposal of physical records
Medical records: As required by state law (typically 7-10 years)
SMS communications: Up to 2 years for operational purposes
Financial records: 7 years for tax and audit purposes
Website analytics: Up to 2 years
Access and obtain copies of your medical records
Request amendments to incorrect information
Request restrictions on use and disclosure
Request alternative communication methods
File complaints about privacy practices
Receive a Notice of Privacy Practices
Opt-out at any time by texting "STOP"
Request help by texting "HELP"
Update your mobile phone number
Access records of messages sent to you
Request information about data collection and use
Correct inaccurate personal information
Request deletion of certain non-medical information
Opt-out of marketing communications
Request portable copies of your data
Essential cookies: Required for website functionality
Analytics cookies: To understand website usage patterns
Marketing cookies: For targeted advertising (with consent)
Preference cookies: To remember your settings
Browser settings and preferences
Opt-out tools on our website
Third-party opt-out services
Mobile device privacy settings
[SMS Platform Name] for message delivery and management
Carrier networks for message transmission
Electronic health record systems
Practice management software
Telehealth platforms
Payment processors
Cloud storage providers
Analytics and marketing platforms
Review their child's information
Request corrections or deletions
Opt their child out of communications
Access records of data collection
Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale of personal information
Right to non-discrimination for exercising privacy rights
Your information may be transferred to and processed in the US
We provide appropriate safeguards for international transfers
You may have additional rights under local privacy laws
Changes in our practices or services
New legal requirements
Technology updates
Patient feedback and requests
Updated policies will be posted on our website
Material changes will be communicated via SMS (if opted-in)
Email notifications for significant changes
Posted notices in our office
Our Privacy Officer (contact information above)
U.S. Department of Health and Human Services
Your state's Attorney General office
Your state dental board